Job DescriptionThe Client Care Co-ordinator/Administration Assistant position is a temporary, part-time position to cover the maternity leave of our current Office Manager. Covid-dependent, this position may turn into a part-time contract position upon the return of our current Office Manager. The successful candidate would be available to support our counsellors administratively for a minimum of 20 hours per week and the working shifts can be flexible upon mutual agreed scheduling. Currently, our Client Care Co-ordinator works remotely due to the Covid-19 pandemic-this is assessed regularly with ongoing updated Public Health Orders.

Job Responsibilites:

• Assisting and connecting clients to the appropriate mental health counsellor.
• Communicating with referral sources such as other conselling and social work professionals and Employee Assistance Programs (EAP’s).
• Provide timely and accurate, phone and/or typed communications with referral sources and/or private clients (i.e. client intake, progress reports (upon request), notification of missed appointments,etc).
• Assist counsellors with the scheduling of clients, psychoeducational talks or any other consultation services and contracts.

Skills:

• Data entry and report submissions through online portals
• Professionalism
• Client Focused
• Excellent organization
• Handles pressure well
• Support management, counsellors, and clients

Education, Experience, and Licensing Requirements:

• Excellent interpersonal skills and ability to engage clients from diverse social and ethnic backgrounds.
• Strong organizational skills to handle varied duties and responsibilities.
• Strong computer skills an asset. Special consideration given to those applicants familiar with the Jane App booking system.
• The successful candidate must have high levels of personal characteristics including, but not limited to the following: enthusiasm, competency, empathy, and warmth. The candidate must also be firm but fair, encourage self-efficacy and model pro-social beliefs.
• The candidate must be flexible, with a high degree of motivation, exercise good judgment, and be able to work independently.
• References required
• Criminal record check required

Please send Cover Letter and CV to Attention: Chrystelle

**Masters degree and BCCSW/BCACC registration mandatory.

**This is an in-office opportunity therefore you must live-in/commute to and be able to work in Kelowna BC or Vernon BC.

Clarity Okanagan Counselling and Consultation offers clinical counselling supports to clients locally in Vernon and Kelowna as well as online throughout the province. We are committed to the wellness of our clients and are looking for the right fit to become a valued team member.

This is a contract counselling opportunity available for part-time (leading to full-time) work, and is perfect for masters-level counsellors at any stage in their career. Whether you are a new grad just starting out, or someone with experience and existing clients, joining the Clarity Okanagan team offers a comfortable, supportive, encouraging environment. This sets the stage for success in the workplace and allows our contractors to thrive doing the work they love best, counselling. Meet your own personal goals while being supported by the compassion and candour of like-minded colleagues who continually lift each other up in times of personal and professional growth.

This contract opportunity includes:

• Most overhead expenses;
• Marketing and networking opportunities;
• Peer consultation;
• Client/3rd party billing, invoicing & contract negotiations;
• A competitive compensation rate.

Let our management team take care of all of the administration and incidentals so that you can focus on counselling and client care. Be your own boss while having the security of a group practice where you are not isolated!

Qualifications:

• Master’s degree specific to Counselling or Social Work, along with appropriate registration.
• Must have own insurance coverage (Professional and Liability).
• Will need a reliable vehicle.
• Must have up-to-date technology and fast Internet connection for online counselling (if you plan on offering online counselling supports).
• Desire to thrive and grow within a group setting.
• Desire to contribute to the growth and wellness of the practice, and work with the group towards success for all.
• The ideal candidate will be punctual, organized, efficient and have a good understanding of computers/office suite programs.

Interested clinicians please apply and include a current and concise cover letter and resume/CV. Let us know about your education, experience, 5-year plan, and we look forward to connecting with you soon!